Why Should I Use Video Testimonials?

Why Should I Use Video Testimonials?

There is no doubt that customer reviews and testimonials make a huge impact on potential customers. A Peopleclaim.com survey found that 70% of consumers consult reviews or ratings before purchasing. What you might not know is that 65% of the population is made up of...
How Do I Get My Customers to Leave Reviews?

How Do I Get My Customers to Leave Reviews?

We can’t say this enough—whether you read them or not, online reviews are important to the success of your business. A survey by peopleclaim.com found that 70% of consumers consult reviews before purchasing, and 63% are more likely to buy from a company that has...
Why Should I Survey My Customers?

Why Should I Survey My Customers?

Your customers are the reason for your business.  Even with the best products and services, if you can’t gain and retain customers you may as well shut your doors.So, how do you know what is drawing your customers to you, and what is making them return (or not!)?  You...
How Do I Respond to Customer Reviews?

How Do I Respond to Customer Reviews?

Before the popularity of the internet, if your customer had something to say about your business, they would tell you, or maybe a few of their friends and family. Today that same customer can post a review online and influence tens, hundreds, and even thousands of...