How Do I Get My Customers to Leave Reviews?

How Do I Get My Customers to Leave Reviews?

We can’t say this enough—whether you read them or not, online reviews are important to the success of your business. A survey by peopleclaim.com found that 70% of consumers consult reviews before purchasing, and 63% are more likely to buy from a company that has...
How Do I Respond to Customer Reviews?

How Do I Respond to Customer Reviews?

Before the popularity of the internet, if your customer had something to say about your business, they would tell you, or maybe a few of their friends and family. Today that same customer can post a review online and influence tens, hundreds, and even thousands of...
Should I Respond to Customer Reviews?

Should I Respond to Customer Reviews?

Do you need to respond to customer reviews? No. Should you? Absolutely!As a small business, nothing is more important than making existing customers feel valued, and potential customers feel confident in their decision to buy from you. Without customers, you have no...